RETURN/EXCHANGE POLICIES

IMPORTANT:

You may return/exchange an unused item in new condition within 3 business days of purchase. 

All items must include original packaging.

All returned products without a box or with the shipping label affixed to the box will be subject to a $10 fee.

  • Continental US customers will be responsible for return shipping only (An exchanged item shipping via freight will be subject to a return shipping cost)
  • International customers will be responsible for shipping both ways
  • Closeout item sales are final. No returns or exchanges
  • Please allow 1-3 days for your return to be processed or an exchange to be sent

For larger items or defective items please call (213) 267-6226

 or email support@solardrop.com to ensure you get the best service.

You may return the items to the address below:

SolarDrop, Inc
37 N Orange Ave
Orlando, FL 32801